July 24, 2006

Fire Chief Merle Frank,

This letter comes to you with great appreciation for the maximum efforts that your Extrication Team members put forward in order to make the 2006 ‘Pile Up In Puyallup" a complete success! The hospitality and professionalism extended to me as a T.E.R.C. judge was the best that I have ever received during any challenge I have been a part of, as either a judge or a competitor. Your members hosted a Regional challenge that was as credible as an International competition. I was also impressed by the high standard of professional competence and integrity that each and every one of your team members had shown during the Hands-on Advanced Auto Extrication class that I was so fortunate to be associated with as an instructor. Within your dept you have some of the most dedicated and highly informed extrication specialists that the fire service has to offer, and I hope that these individuals receive the support and recognition that they deserve for this challenge and any other extrication activities that they decide to pursue in the future.

One final note, if myself & my family where traveling in your jurisdiction and had the misfortune of being involved in a Motor Vehicle accident, I can rest assured of receiving the utmost in professionalism and patient care. The success of any Organisation depends on its structure… and you have got the right people working for you.

Sincerely

Randy Schmitz
Calgary Fire Dept

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